Develop your interpersonal communication skills. However, the problem with this way of seeing a relationship is that it presents communication as a one-way. Interpersonal relationship and communication skills. 1. • The therapeutic nurse - patient relationship is complex. • It has a positive effect on. Good interpersonal communication skills produce good relationships–it's are simple and as complex as that. While Americans tend to de emphasize the.
March 21, ; Published Date: April 01, Citation: Int J Econ Manag Sci 5: This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. View PDF Download PDF Abstract The study analyzed the role of interpersonal communication in client counseling environments, establishing emotional stability, and building lasting effective counselor-client relationship.
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This study clearly establishes that communication is a significant part of a successful counseling practice. Additionally, productive counseling largely depends on communication competence - the ability to articulate instructions and procedures clearly, persuasively, and consistently both verbally and nonverbally.
Keywords Client-counselor relationships ; Interpersonal effectiveness ; Counseling strategies ; Communication competence; Mutual engagements ; Nonverbal communication; Counseling environment. Introduction Researchers and theorists across behavioral sciences and communication discipline have consistently contended that effective communication skills and interpersonal competence are central to the delivery of high quality counseling and a decisive factor in determining client satisfactioncompliance, and recovery [ 1 - 3 ].
Specific empirical evidence was identified and advanced to support the role of effective communication in the counseling environment. Bolston pointed out that genuineness, empathy; reciprocity, acceptance, and respect of others are critical factors in addition to constructive communication.
As a result of the positive correlation between communication and counseling outcome, many psychologists [ 5 ] strongly recommended integrating interpersonal and nonverbal communication skills in counseling training and therapeutic processes.
Recent studies in communication and psychology stressed that training programs in interpersonal communication skills should be systematic and structured with varying degrees of interpersonal exchange, strategically designed at enhancement of knowledge about social control and selfvalidation [ 67 ]. Studies conducted over the past two decades consistently indicate a close relationship between psychology and communication in the quest toward improving social skills and perceptual awareness [ 89 ].
Consequently, interpersonal competence, nonverbal and verbal communication skills are required in the first and second years of a psychology education in higher education, because effective communication is the cornerstone of successful clients-counselor relationships.
Additionally, basic counseling communication skills are critical to personality development and self-awareness. Essentially, communication and counseling skills fit within the helping model in psychology developed by Egan.
This model is grounded in communication theory, consisting of three stages: An extended review of related literature on client-counselor relationships strongly indicates a perception that productive counseling is the result of effective utilization of excellent communication skills in an interpersonal setting, which contributes largely to establishing a trusting relationship. For example, established professions have historically engaged in counseling, maintaining a track record that lends credence on their professional ability and legitimacy.
Role of Communication in Interpersonal Relationship
A number of psychiatrists argue from a medical perspective their understanding of mental and physical interconnection within the human system. Furthermore, some psychologists explained that their study of human situations has a scientific or empirical base, stating that their methodology contributes and informs behavioral, emotional wellbeing, and mental framework of clients. Social workers and academics maintain a position that mastery of content, promotion of ethical standard, integrity, and credibility result from effective and efficient communication in their interactions with others.
Literature Review and Theoretical Frameworks Studies conducted over years provide historical perspectives on the content relationship between psychology and communication fields. Evidently, there are interdisciplinary views from engineering models involving telecommunications industry of the s, and through scholarly contributions of psychology and related disciplines emphasizing the relationship among human emotions, perception, and non-verbal behavior in the 60s and 70s.
Importantly, the findings of social theorists, sociologists, and behavioral scientists in the eighties validated the importance of communication in interpersonal relationships, stressing the role of language, culture, and interpersonal relations.
In an empirical research of over three decades, Mohan et al. Studies projected information technology as the focus of future communication theoretical development in the 21st century with tremendous benefit for human interactivity and development.
Furthermore, McGowan and Schmidt [ 12 ] stressed that interpersonal communication and effectiveness were significantly grounded in the psychiatric model, which is largely influenced by the findings of psychoanalytic theorists, such as Freud, Jung and Adler. While there were critics of Freud among researchers influenced by the behavior therapy movement, they acknowledged his recognition of the significant role of communication in client relationship, which continues to inform and support current practice and development.
In order to carry out effective counseling function, a counselor needs a knowledge base which includes awareness of values, strategic communication strategies, and a good comprehension of contextual issues and influences which determine and underscore therapeutic plans developed by counselors.
While people who are excellent communicators may not necessarily be effective counselors, they will have an understanding of the dynamics of interpersonal relationships and have a strong intuitive grasp of the behavioral elements which contribute to effective communication. Land and Van der Molen concluded that counselors who do not possess requisite training in communicating with clients, may not achieve or produce an acceptable outcome in counseling, thereby establishing lasting client relationships.
With this level preparation, clients are able to improve their interpersonal relationship and communication skills.
Interpersonal Skills | Interpersonal Relationship Skills | Interpersonal Abilities
Interpersonal Communication Effectiveness In their research Wright and Davis concluded that therapeutic relationships between counselor and client differ from both a social and intimate contexts [ 13 ]. In this relationship, counselors and clients identify areas of mutual exploration and occasionally assess the degree of change needed by client.
Interpersonal and non-verbal communication skills and knowledge of the phenomena happening in a therapeutic environment are essential process in the formation and maintenance of counselor-client professional engagement.
As Egan explained, in the context of mutual and helping relationship, the following variables occur: The needs of the client are identified and explored, alternate problem-solving approaches are taken, new coping skills may develop, and behavioral changes are encouraged.
Another study, it was determined that counselors comply with prescribed instructions and guidelines to sustain a therapeutic relationship with a focus on the client. As a result, a suitable solution and recommendation are analyzed and communicated to the client. Interpersonal Communication and Self Awareness A social relationship is crucial to the sustainability of clientcounselor relationship.
According to Egan, the concept of social relationship is initiated for the primary objective of friendship, socialization, enjoyment, accomplishment of a task, or establishing a mutual and respectable relationship.
Mutual needs are met during social interactions e. Harper and colleagues [ 14 ] stressed the role of communication in social interactions, maintaining that communication skills verbal and nonverbal are essential in social building relationships and for exploring interactional possibilities.
Communication plays a pivotal role in reducing misunderstandings and eventually strengthens the bond among individuals. A relationship loses its charm if individuals do not express and reciprocate their feelings through various modes of communication.
A healthy interaction is essential for a healthy relationship. Feelings can be expressed through non verbal modes of communication as well.
Your body movements, gestures, facial expressions, hand movements communicate something or the other. Make sure you do not make faces at anyone. You should look happy and contented for the other person to enjoy your presence. Do not always look sad and irritated. Eye movements also have an important role to play in relationships.
One can make out whether you are angry, unhappy or frustrated through your eyes only. Take care of your tone and pitch as well. Make sure you are not too loud or too soft. Being loud might hurt the other person. Speak softly in a convincing way. The other person must be able to understand what you intend to communicate.
- Role of Communication in Interpersonal Relationship
Choice of words is important in relationships. Think twice before you speak. Remember one wrong word can change the meaning of an entire conversation.
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The other person might misinterpret you and spoil the relationship. Express your feelings clearly. Do not try to confuse the other person.
Being straightforward helps you in relationships.